ZEEGLASNI Sales Policy

Effective Date: January 8, 2025

At ZEEGLASNI, we are committed to providing the highest quality products and services to our customers. This Sales Policy outlines the terms and conditions under which we conduct sales on our website zeeglasni.com. By making a purchase, you agree to the following terms.

1. Product Information

We make every effort to ensure that product descriptions, pricing, and availability are accurate on our website. However, we do not guarantee that all information is free from errors. Prices and availability are subject to change without notice.

  • Product Availability: While we strive to ensure that all products are in stock, some items may be temporarily out of stock due to high demand. In such cases, we will notify you and offer alternatives, or allow you to backorder the item.
  • Product Images: The images displayed on our website are for illustrative purposes only. We try to display products as accurately as possible, but the actual product color or design may vary slightly depending on your monitor or device settings.

2. Order Process

When you place an order with ZEEGLASNI, you will receive an order confirmation email summarizing the details of your purchase. This confirmation does not guarantee that the product is available or that the payment has been processed. Once we process your payment and verify the availability of the products, we will send you a shipping confirmation email.

  • Order Modifications: If you wish to modify or cancel your order after it has been placed, please contact us immediately. Once an order has been processed and shipped, we are unable to make changes.

3. Pricing and Payment

  • Pricing: All prices on our website are listed in USD and may be subject to sales tax, depending on your location. Prices are exclusive of shipping charges, which will be added at checkout.
  • Sales Tax: Sales tax is applicable based on your shipping address and will be calculated during the checkout process.
  • Payment Methods: We accept the following payment methods:
    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other methods as indicated on our website at checkout
  • Payment Authorization: Your payment will be processed at the time of purchase. If there are any issues with payment authorization, we will notify you promptly.

4. Shipping and Delivery

  • Shipping Options: We offer various shipping methods, including standard, expedited, and international shipping. Shipping fees will be calculated at checkout based on the delivery address and selected shipping method.
  • Delivery Time: Delivery times vary based on the shipping method and your location. Orders are typically processed within 1-3 business days. Expedited shipping may be available for faster delivery.
  • International Shipping: We offer international shipping to select countries. Customers are responsible for customs duties and taxes on international orders.

5. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return products and request refunds. In general:

  • Eligibility: Returns are accepted within 30 days of purchase for eligible items.
  • Non-returnable items: Custom-made, personalized, and final sale items are not eligible for return.
  • Refund Processing: Refunds will be processed to your original payment method after the return is received and inspected.

6. Discounts and Promotions

  • Promotions: Periodically, we offer promotions, discounts, and sales. These are subject to change without notice and may have specific terms and conditions.
  • Coupon Codes: If you have a discount or coupon code, please enter it at checkout. Discounts are not applicable to taxes, shipping fees, or items already discounted.

7. Order Errors and Disputes

  • If you believe there was an error with your order (e.g., incorrect product, damage, or missing items), please contact us immediately. We will review the issue and take the appropriate action.
  • We reserve the right to cancel or refuse any order that we believe violates our sales policies or that contains suspicious activity.

8. Customer Responsibility

By placing an order with ZEEGLASNI, you agree to:

  • Provide accurate and complete information during the ordering process.
  • Ensure that someone is available to receive the package at the shipping address provided.
  • Review and verify your order before submitting it to avoid errors.

9. Contact Us

If you have any questions or concerns regarding this Sales Policy or your order, please reach out to us at:

By purchasing from ZEEGLASNI, you agree to the terms outlined in this Sales Policy. Thank you for shopping with us!